Practice: The New Zealand Corrections Journal - Volume 2 Issue 2: August 2014 - Motivational Interviewing Last Publication Date: 01 Aug 2014 Volume 2 Issue 2 of Practice: The New Zealand Corrections Journal focuses on Motivational Interviewing and includes: Editorial - Nikki Reynolds, Chief Psychologist Motivational Interviewing: A useful skill for…
Inquiry Report: Accident Compensation Corporation: How it deals with complaints Last Publication Date: 01 Aug 2014 The theme of our Office's work programme for 2013/14 was Service delivery. As part of this theme, we looked at two aspects of the work of…
Inquiry Report: Ministry of Social Development: How it deals with complaints Last Publication Date: 01 Aug 2014 How well an organisation deals with complaints shows how committed that organisation is to providing a high-quality service to its clients. Dealt with correctly, complaints can…
Partners in Care programme review report Last Publication Date: 01 Jul 2014 The Partners in Care programme was developed by the New Zealand Health Quality & Safety Commission (HQSC) to support healthcare organisations in delivering its aim to…
Engaging with audiences on social media - Optimiser white paper no.1 Last Publication Date: 01 Jun 2014 Five things the Optimiser data tells us about engaging with audiences on social media. Measuring social media impact in the New Zealand arts sector.
Where are the audiences? Benchmark survey of New Zealanders’ media consumption Last Publication Date: 01 Jun 2014 To measure how New Zealand audiences are accessing video content and music, and a means for tracking changes in behaviour over time, NZ On Air surveyed…
Setting up Central Agencies Shared Services Last Publication Date: 01 Jun 2014 In March 2012, the Department of the Prime Minister and Cabinet, the State Services Commission, and the Treasury (the central agencies) launched a shared services organisation…
The information needs of international students in New Zealand tertiary institutions Last Publication Date: 15 Apr 2014 Attracting and retaining international students is one of the New Zealand Government’s key priorities. The Settlement, Protection and Attraction Branch of Immigration New Zealand, Ministry of…
Inquiry into property investments Last Publication Date: 01 Mar 2014 In November 2012, I announced that my Office would carry out an inquiry into property investments by Delta Utility Services Limited (Delta), a council-controlled trading organisation…
Local Content Report 2013 Last Publication Date: 01 Jan 2014 Since 1989 NZ On Air has measured local free-to-air television content. The Local Content Report compares the schedules of the six national free-to-air channels to observe…
