The Department of Internal Affairs conducts an annual survey of class 4 gambling stakeholders to measure how the strategic direction and work as the gambling regulator is perceived. The electronic survey had 23 questions using various formats (fixed, rating scale and multiple choice), and 164 responses were received.
Purpose
An annual gambling stakeholder survey has been conducted by the Department of Internal Affairs (DIA) since 2009. Over this time the main purpose of the survey has consistently been to measure stakeholder perception of and satisfaction with DIA’s professional performance as a regulator. DIA also want to understand how their approach to regulation is perceived by stakeholders.