The HQSC is developing a NZ health literacy tool to assist patients better understand the information given by health professionals. A draft resource titled P.L.A.N. for better care (P.L.A.N.), based on the idea of the American Ask Me 3 concept, has been developed and pre-tested with four groups of consumers in order to refine it before trialling it in medical practices. Following pre-testing of the concept a draft P.L.A.N. resource was developed and printed to be trialled with patients in medical centres and pharmacies.