The Causes of Innocent Overpayment Debt

Over the last four years innocent overpayments have been the fastest increasing debt category. The major reasons for this debt being established are unknown, as are the causes of the increase. This paper attempts to identify the causes of innocent overpayment debt establishment and also to explain why this type of debt has been increasing. This information may be useful in informing initiatives to prevent some innocent overpayment debt being established.