Evaluation of the primary care patient experience survey tool Last Publication Date: 23 Apr 2018 In 2015, the Ministry of Health (the Ministry) and the Health Quality & Safety Commission (the Commission) piloted the online National Primary Care Patient Experience Survey…
From PES to PDSA: A guide to using the patient experience survey portal for quality improvement Last Publication Date: 21 Apr 2018 From PES to PDSA outlines how to use the patient experience reporting portal for quality improvement. Written collaboratively with the Commission's quality improvement team, this document breaks…
Workbook: From Atlas to Action Last Publication Date: 11 Apr 2018 This workbook is designed to help connect data from the Health Quality & Safety Commission's Atlas of Healthcare Variation falls domain with local action. The Atlas displays…
Evaluation of Patient Safety Week - 5-11 November 2017 Last Publication Date: 01 Mar 2018 Patient Safety Week was an awareness-raising week held from 5–11 November 2017. It was coordinated for the fourth time by the Health Quality & Safety Commission (the…
Primary care patient experience survey: Results from the first year of pilots Last Publication Date: 22 Dec 2017 This is a first annual report of responses to the primary care patient experience survey. It focuses on what priorities for improvement come from the results. Results…
Early implementation evaluation report Last Publication Date: 01 Sep 2017 Between October 2017 and June 2018, the Commission worked with six early implementation sites to make improvements to their systems through testing the national vital signs…
Increasing sustainability in co-design projects: A qualitative evaluation of a co-design programme in New Zealand Last Publication Date: 01 Aug 2017 The Health Quality & Safety Commission commissioned Ko Awatea, an innovation and improvement centre, to deliver a co-design programme to nine teams of health care providers.…
Quality improvement: no quality without equity? Last Publication Date: 01 Jul 2017 In this paper the Health Quality & Safety Commission explore health quality and equity in New Zealand. Further, this paper sets the scene for a shift in…
Raising the Bar on the National Patient Experience Survey Last Publication Date: 31 May 2017 Raising the Bar on the National Patient Experience Survey responds to the national inpatient experience survey results by investigating the lower scoring areas of the survey…
Evaluation of the Advance Care Planning Programme Last Publication Date: 29 Mar 2017 The Health Quality & Safety Commission and Health Workforce New Zealand recently commissioned an independent evaluation of the advance care planning programme and training. The purpose…
